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Support

Practical help with Kerf. If these steps do not solve your issue, email us and include your iOS version and what you were trying to do.

Notifications

In Kerf, open Settings and check that notifications are enabled. Then check Settings, Notifications, Kerf in iOS. Each routine also needs reminders enabled. Kerf schedules reminders locally, so Focus modes and notification summaries can affect when they appear.

iCloud sync

Use the same Apple Account on each device, enable iCloud Drive and allow Kerf to use iCloud. Keep Kerf open briefly after a change. Sync uses your private CloudKit database and may pause when a device is offline or iCloud storage is full.

Kerf Plus

Kerf is free for up to three routines. Kerf Plus unlocks unlimited routines through a monthly or yearly auto-renewing subscription. The App Store shows the current local price before purchase.

Restore purchases

Open the Kerf Plus screen and choose Restore Purchases. Make sure you are signed in with the Apple Account that made the purchase. Restoring does not create a new charge.

Manage a subscription

Open Kerf Settings and choose Kerf Plus, or use Apple's subscription page. Apple handles renewals, cancellation, billing and refunds.

Delete routines and data

Delete a routine from the routines list. To remove synced data, delete Kerf's data in your Apple device's iCloud storage settings, then remove the app from every device where you no longer want a local copy. Manage a Kerf Plus subscription separately.

Still need help?

Email support@rubenmellaart.nl with the subject Kerf support request.

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